Conforms to the Principles of the Law
Personal information is almost any information, including numbers and images, that can be linked to an identifiable living person.
Contact details, usually work details, are also collected from clients and potential clients of the services of My Red Zebra.
Anyone can visit our website anonymously because the site does not collect or record personal information other than information you choose to provide by email.
When collecting information, My Red Zebra will take reasonable steps to advise you of what information is being sought, for what purpose, whether any law requires the collection of the information and the main consequences, if any, of not providing the information.
Use and disclosure
My Red Zebra staff are only provided with the information necessary for them to carry out the functions and activities related to a consultancy. Staff are required to handle all information with discretion and to comply with the secrecy provisions of section 67 of the Information Privacy Act 2000.
Some de-identified information is used in awareness programs, public statements and training, but never in a way that would compromise clients privacy.
In certain circumstances, and in accordance with law, documents related to a complaint may be referred to the Victorian Civil and Administrative Tribunal or to another appropriate complaints handling body such as the Victorian Ombudsman. Specific disclosures will be made with consent or otherwise in accordance with the use and disclosure standards of the Information Privacy Act.
Data quality and security
My Red Zebra takes reasonable steps to ensure the information it holds is accurate, complete and up-to-date. Where possible we will check first with you the accuracy of information before we use it.
We use a number of procedural, physical, software and hardware safeguards, together with access controls, secure methods of communication and back-up and disaster recovery systems to protect information from misuse and loss, unauthorised access, modification and disclosure.
My Red Zebra will not assign or adopt from another organisation unique identifiers for an individual. Unique identifiers created by another organisation will not be requested unless authorised by law. Nor will My Red Zebra use or disclose a unique identifier unless there is a lawful basis for doing so.
Generally, My Red Zebra will only collect sensitive information with your consent or where required by law. If you would like more information about any aspect of this policy, please contact My Red Zebra.
(against My Red Zebra)
If you wish to make a complaint against My Red Zebra for a breach of privacy under the Information Privacy Act you should direct your complaint to Complaint Checker (Office of the Federal Privacy Commissioner, Australia). In the first instance, we will endeavour to resolve the matter informally.